B2BERP is committed to making our platform, B2B portal and public web experiences accessible to people with disabilities. Our accessibility program is aligned with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C), as the core framework for design, development, and testing.
1. Scope
We apply these standards to public-facing pages including account login and registration, guest product catalog, policy pages, and our marketing and subscription sites. Accessibility improvements are implemented as an additive layer—preserving existing business logic, authentication, and tenant permissions—while improving usability for all users.
2. Key Technical Implementations
- Semantic HTML structure with landmark regions (e.g., main content, headers, footers)
- Skip navigation ("Skip to main content") on public pages, visible on keyboard focus
- Form fields associated with visible labels; error and status messages exposed to assistive technologies
- Modal panels (e.g., shopping cart, invoices) implemented with appropriate dialog semantics, keyboard dismissal, and focus management
- Custom controls (such as category filters) enhanced with ARIA attributes and keyboard support where native controls are not used
- Automated regression testing using industry-standard accessibility scanning (axe-core) in our continuous integration pipeline for defined public routes
3. Keyboard and Focus Control
All primary flows support operation by keyboard. Interactive elements show a visible focus indicator. Skip links allow bypass of repetitive navigation. Overlays and drawers can be closed with the Escape key where applicable. Focus is managed when dialogs open to support predictable navigation for keyboard and screen reader users.
4. Contrast and Visual Adaptability
Text and interactive elements are designed to meet WCAG 2.1 AA contrast requirements where colors are controlled by the platform. Tenant administrators are prompted when appearance settings may fall below recommended contrast ratios. Motion-sensitive users are supported through prefers-reduced-motion styling that reduces non-essential animation (e.g., carousel and scroll effects) when that preference is set at the OS or browser level.
5. Screen Reader and Assistive Technology Support
We use semantic structure, labels, alternative text for meaningful images, and ARIA only where needed to supplement native HTML. Decorative imagery is marked appropriately. Status and error feedback is conveyed through on-page messages rather than blocking browser dialogs, so assistive technologies can announce them. We test with automated tools and manual keyboard review; we continue to improve compatibility with common screen readers and assistive technologies as part of ongoing releases.
6. Tenant Content
Policy and compliance content entered by tenants in the Settings page is the responsibility of each tenant to publish in an accessible manner. We provide guidance on headings, link text, and contrast when configuring appearance and HTML content.
7. Feedback
If you encounter an accessibility barrier on our site, please contact us at support@b2berp.cloud with the page URL and a description of the issue. We will work to address it in a reasonable timeframe.